Resolution

Cross reference records can be added to existing accounts through Account Import. This functionality requires segments to exist in Chart of Account Segments. If the account record does not exist then the account will be created and x-reference record added, If the account already exists only the x-reference record will be added.

Account x-reference records can be added though the Account Import program. Go to:
Financials> General Ledger Menu> Set Up/ Chart of Accounts > Account Import

Select Create Template
Accept
1. Ensure that all items are left checked, removing columns at any point will cause errors.
Fill in required information.
1. If the GL Account already exists, you will define only the fields noted below
  1. Org, Object Project OR account segments
  2. Cross Reference
Within Account Import, click Define
Use the Magnifying Glass to select your import file
Accept
Import

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