Production system off-line after Cut-to-Live





Description of Issue

How much time should I schedule for the system being off-line after Cut-to-Live is complete?



Context
  • Upgrade

  • Cut-to-Live



Cause

Needs to know how much time to schedule for their Production environment being off-line after Cut-to-Live.



Resolution
  • We recommend adding sufficient time to test all mission-critical functionality including integrations and 3rd-party hardware (e.g., printers, scanners, etc.)



Additional Information
  • On the day-of Cut-to-Live expect your system to be off-line for a minimum of 4-6 hours.

  • Weekend Cut-to-Lives are available on a 1st-come, 1st-served basis.

  • Factor in extra day of work to complete all upgrades to integrated Tyler solutions or 3rd-party add-ons.

  • Consult with your Tyler Deployment contact to discuss specifics.

  • Please review our article on Munis Upgrade Options.