User access to Tyler Search
Description of Issue
Can we setup access to Tyler Search without a full support account?
Are we able to grant access to knowledge and block access to the rest of the Tyler support webpages?
Context
Tylertech.com
Client Support
Tyler Search
Cause
Client has an internal process where end users are expected to use internal resources for assistance before reaching out to Tyler Support.
Tylertech.com website registration currently grants access to all knowledge and online support.
Resolution
There is no process to grant limited permissions to the portal while providing access to Tyler Search and knowledge resources.
Additional Information
Please review the Master Article - Tyler Search for all related topics.