Unable to access UB Central in Munis 11 3 25 after installing MUN 416152





Description of Issue
  • UB Central program is no longer available in the Munis menu and links to the program in Favorites no longer function



Context
  • Munis

  • UB Central

  • Utility Billing

  • 11.3.25



Cause
  • Microsoft has announced they will no longer support Silverlight after October 2021 which is used by UB Central

  • Update MUN-416152 removes UB Central program in 11.3 from the menu and source code due to Silverlight retirement



Resolution
  • Account Customer Inquiry can be used as an alternative until Munis is upgraded to version 2019.1 or higher