Backup Best Practices
- Knowledge Assistant
Client is looking for the best practices to backup their Munis system
Backup
System Administration
Data Recovery
Backups and data recovery methods are extremely valuable and important to an organization to prevent data loss. Ensuring your Munis system is being properly backed up daily should be a top priority for all IT system administrators
At the time of your Munis installation, a Nightly Backup and Maintenance Plan is configured for you. Your Production, or Live, Munis database should be backed up to a dbexport.bak device located on your %MUN_DRV% drive, typically in a folder called dbexport
You should have a data retention plan that works best for your site. It is highly recommended to save your backups and necessary configuration folders to another location in addition your Munis server. An offsite location is best practice
%MUN_DRV%\dbexport – Contains the dbexport.bak file and may include other Munis backups including but not limited to:
HUB or Dashboard databases
TylerID databases
SharePoint database
TCM databases
Tyler 311 Databases
TPAR databases
ACFR database
Tyler Cashiering databases
Cubes/Reporting databases
The following directories contain client generated data that is important to backup
%MUN_DRV%\Musys – Contains the Spool and Import directories
%MUN_DRV%\MSSCustom (may also be on MSS server) – Contains customer generated code for MSS
The following directories, while not critical, are essential in expediting bringing your site back online in the event of an emergency:
%MUN_DRV%\Mun(env) or Gen(env) – Contains the code to run the Munis programs
%MUN_DRV%\Cmd - Contains the scripts which have been configured for your site
%MUN_DRV%\SQL – Contains the custom SQL scripts such as your refresh scripts
%MUN_DRV%\Formunis – Contains the Forms code
If your site uses Virtual Machines, utilizing the Snapshot feature is a convenient way to ensure these directories and backups are being stored
On-premise clients, who own a TSM contract, will have our Checkscript diagnostics program run every morning. The Checkscript scans to ensure that an up to date dbexport.bak file exists in your backup location from the last nightly backup run
Tyler Technologies also offers Disaster Recovery Services. If your site is interested in purchasing Disaster Recovery, you should contact your Munis Sales Representative to discuss your options
%MUN_DRV% is the drive where Munis is housed. You can determine your server’s %MUN_DRV% by opening command prompt and typing: echo %MUN_DRV%