Missing partial direct deposit on Advice Register report
Description of Issue
I have an employee whose direct deposit is not showing on my ACH register. Therefore they are being shorted $200.00.
Context
- Enterprise ERP Payroll
- Payroll Processing
- Advice Register and Export
- Direct Deposit
- Bank Report
Cause
Site issuing live payroll check with partial direct deposit deduction
Resolution
When issue live payroll check with a partial direct deposit, the partial direct deposit will show on the Bank Report. The Bank Report shows all the employee direct deposits.
- Access Payroll Start and Status (Payroll > Payroll Processing > Search for the warrant > click Change)
- Click on Advice Register and Export
- Click on Bank Report > select PDF > click OK
Additional Information
The amount for the live payroll check will show in the Check Register report Run a Check Register report for a specific payroll