Missing partial direct deposit on Advice Register report

Description of Issue

I have an employee whose direct deposit is not showing on my ACH register. Therefore they are being shorted $200.00.

Context
  • Enterprise ERP Payroll
  • Payroll Processing
  • Advice Register and Export
  • Direct Deposit
  • Bank Report
Cause

Site issuing live payroll check with partial direct deposit deduction

Resolution

When issue live payroll check with a partial direct deposit, the partial direct deposit will show on the Bank Report.  The Bank Report shows all the employee direct deposits.

  1. Access Payroll Start and Status (Payroll > Payroll Processing > Search for the warrant > click Change)
  2. Click on Advice Register and Export
  3. Click on Bank Report > select PDF > click OK
Additional Information

The amount for the live payroll check will show in the Check Register report Run a Check Register report for a specific payroll