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How to Update Supervisor Override Password
How to Update Supervisor Override Password
Description of Issue
How to update Supervisor password for Reversal override permission.
Supervisor Override using old password.
Context
Accounts Receivable
Payment Reversals
System Administration
Passwords
Cause
Instructional
Resolution
Navigate to System Administration > Security > Passwords
Click Search and pull up the relevant user's password record
Click the Change Password button
Enter and confirm the new password in the popup, then click Ok
Make sure the Supervisor Password record is Active
The Supervisor Override prompt for Reversals should now accept the new password
Additional Information
, multiple selections available,
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