How to reset Okta user store password

Description of Issue

Okta user store accounts (non-federated or AD users) need password reset

Context

Cause

Okta user store account password expired or forgotten

Resolution

Login to Admin Center as an Org Admin
Navigate to Manage Users and search for affected user
Click on the user, then the kebob (three dots) on the right hand side
Select Send password reset email
Have user check email for password reset email and click on the link provided to reset the password. Check junk/spam folder if it does not appear in inbox

Additional Information

Knowledge Assistant