/
Adjusted Invoice Accounts do not affect GL

Adjusted Invoice Accounts do not affect GL

Description of Issue

Updated org on a GB invoice didn't hit General Ledger.

Changing Org/Obj does not update GBI or create GBM.

Context
  • Adjust Invoices

  • General Ledger

Cause

Adjusting the Revenue account on an existing GB invoice is not intended to automatically trigger a journal entry. In some cases it may be that a journal entry is desired to move the billed amount on the invoice from the old revenue account to the new revenue account. In other cases it may be desired that only transactions that are entered moving forward impact the new account. In order to best satisfy both possible scenarios, the program will not make an automatic journal entry. 

Resolution

A manual journal should be entered as needed.

Additional Information










Related content

Adjusting the revenue account on a GB invoice is not creating a journal entry
Adjusting the revenue account on a GB invoice is not creating a journal entry
More like this
General Billing Invoice Adjustment that Creates a Credit Amount has Incorrect GL Impact after Update
General Billing Invoice Adjustment that Creates a Credit Amount has Incorrect GL Impact after Update
More like this
GB Invoice Adjustment is not posted to the General Ledger
GB Invoice Adjustment is not posted to the General Ledger
More like this
Change the revenue account on a posted GB Invoice
Change the revenue account on a posted GB Invoice
More like this
Error saving Invoice Adjustment detail data Process canceled when trying to adjust the GL accounts on a General Billing invoice
Error saving Invoice Adjustment detail data Process canceled when trying to adjust the GL accounts on a General Billing invoice
More like this
GB role permissions prevent you from accessing Revenue accounts error in Adjust Invoices
GB role permissions prevent you from accessing Revenue accounts error in Adjust Invoices
More like this