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Utility Billing Central No Accounts Found
Utility Billing Central No Accounts Found
Description of Issue
Clerks attempting to search on accounts in UB Centrals are getting the following message: No Accounts Found
Context
Utility Billing Centrals
UBCIS
2021.8, 2021.9, 2021.10, 2021.11, 2021.12
Cause
GAS Service is down
Resolution
Advised client to restart the GAS Service on the IIS Pool
Additional Information
, multiple selections available,
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