Utility Billing Central No Accounts Found

Owned by Knowledge Assistant
Last updated: Mar 13, 2024
1 min read
Description of Issue

Clerks attempting to search on accounts in UB Centrals are getting the following message:  No Accounts Found

Context

  • Utility Billing Centrals

  • UBCIS

  • 2021.8, 2021.9, 2021.10, 2021.11, 2021.12

Cause

GAS Service is down

Resolution

Advised client to restart the GAS Service on the IIS Pool

Additional Information