External System Fields Are Blank in Receipt Inquiry

• Can't update External System fields in Receipt Inquiry.

• External System information not populating.

• Accounts Receivable

• Receipt Inquiry

• Payment Entry

Informational

External System fields are behaving as intended.

These fields are automatically populated when receipts are sent into EERP/Munis from an external system integration, such as Cashiering. They cannot be directly modified.

When searching in Receipt Inquiry, these fields can be used to locate records that have come across from an external system. 

If specific Batch information is not known, search using the External System dropdown under the Source section.