Resident Access Navigator Page Displays Under Construction Error

Description of Issue

Resident Access Navigator Page Displays Under Construction Error.

Context
  • Tyler Portico
  • Resident Access
  • Utility Access
  • Navigator
Cause

The Navigator page has not been fully configured within Resident Access.

Resolution
  1. Browse to https://<clientidentifier>.tylerportico.com 
  2. Select Resident Access > sign in with Community credentials > select Find Another Service
  3. If the Under Construction error populates, this confirms the Navigator install/configuration has been completed and Implementation must work with the client to populate the page.
Additional Information

Looking for more information on Resident Access? Check out the Master Article - Resident Access for all related articles.