Cloud Admin with TID-W

Description of Issue

Is Cloud Admin still necessary after converting to TID-W and what are it's uses?

Context
  • Cloud Admin

  • TID-W

  • Okta

  • Cubes

  • SSRS

Cause

Would like clarity on the role Cloud Admin plays after converting to TID-W

Resolution

Although Cloud Admin will no longer be used to manage user's logins to your Tyler applications, there will still be many uses of this service

  • SaaS environment refreshes and backups

  • SSRS user management

  • Cubes user management

Additional Information

SSRS and cubes require a database account for permissions. These accounts are separate Okta for security and logistic reasons and are still managed through Cloud Admin.Â