Cloud Admin with TID-W
Description of Issue
Is Cloud Admin still necessary after converting to TID-W and what are it's uses?
Context
Cloud Admin
TID-W
Okta
Cubes
SSRS
Cause
Would like clarity on the role Cloud Admin plays after converting to TID-W
Resolution
Although Cloud Admin will no longer be used to manage user's logins to your Tyler applications, there will still be many uses of this service
SaaS environment refreshes and backups
SSRS user management
Cubes user management
Additional Information
SSRS and cubes require a database account for permissions. These accounts are separate Okta for security and logistic reasons and are still managed through Cloud Admin.Â