User is unable to reactivate a rejected service request

Owned by Knowledge Assistant
Mar 13, 2024
1 min read
Description of Issue

User is unable to reactivate a rejected service request

Context

  • Enterprise Asset Management

  • EAM

Cause

Reactivate rejected service request permission is not enabled on the user's role 

Resolution

Enable Reactivate rejected service requests on the user's work order role 

Additional Information