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Service request rejection notifications are not being sent
Service request rejection notifications are not being sent
- Knowledge Assistant
- Moriah Yorkey
Owned by Knowledge Assistant
Description of Issue
E-mails are received for service request notifications and approvals from the SRA business rule, but not for rejections
Context
Enterprise Asset Management
EAM
Cause
Defect
Resolution
Install the appropriate work ticket for your version:
2019.1.22.2957 - MUN-396723
2021.5.0.1687 - MUN-448605
2021.6.0.1375 - MUN-448606
2021.7.0.1082 - MUN-448607
Workaround: There is currently no workaround for this issue. If you need additional assistance or to create a support case to track the issue, please contact Enterprise ERP Financial Assets and Civic Support.
Additional Information
, multiple selections available,
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