Customer Requested Old Invoice Be Reprinted With Current Date

A customer requested that an unpaid invoice from a previous fiscal year be reissued with a current date

• Adjust Invoices
• Print Invoices

Would like to reissue updated invoice to the customer without affecting the GL or bill

The Adjust Invoices program can be used to adjust the Invoice Date, Start Date, Due Date, and/or Interest Date. However, this will only affect the bill and not reflect on the GL via a GBM journal.

The recommendation is to create this invoice adjustment in a non-live environment and then Reprint the updated invoice via Print Invoices. This will leave the bill unaffected in the live environment.

Alternatively, the posted invoice can be deleted and then reentered in the current fiscal year