Emails failing with Error 12206 Server transaction failed
- Knowledge Assistant
Owned by Knowledge Assistant
Description of Issue
We are getting the error below in Munis:
The utility program (sendmail.wsf) generated an error.
ERROR: 12206: Server transaction failed
Recipient(s) xxxxxxuser@emaildomain.com From: xxxxxx@emaildomain.com
Calling SocketTools SMTP Connect method.
Context
- Munis
- W-4 processing
- SMTP
Cause
The SMTP server user being used for the SMTP connection is missing send as permissions.
Resolution
- Navigate to System Administration > General Administration > System Settings
- Select the Email tab
- Obtain the SMTP server user ID
- Note: This must a real email address (not distribution group) that can send email
- Assign user Send as permissions through the SMTP server
Additional Information