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Payment Plan Using the Wrong Year

Payment Plan Using the Wrong Year

Description of Issue

Payment Plan is defaulting to incorrect year.

Context
  • Payment Plan Settings

  • Payment Plans

  • General Revenues

Cause

The year has not been updated in the Payment Plan Settings program.

Resolution
  1. Navigate to General Revenues > Payment Processing > Payment Plan Processing > Payment Plan Settings.

  2. Click Update on the toolbar.

  3. Enter the desired year into the Payment plan year field.

  4. Click Accept to save the change.

Additional Information










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