Unable to access Work Order Management - Due to permissions

Owned by Knowledge Assistant
Nov 02, 2023
1 min read
Description of Issue

Error being received when trying to access Work Order Management

  • Program initialization failed. Please check the error log for details.

  • User work order permissions validation failed. See log for details.

  • Your permissions prevent you from accessing this application.

Context

  • Enterprise Asset Management

  • EAM

Cause

User had no permissions set within Work Orders Roles

Resolution

Within Work Orders Roles, either View access by servicing department or View access by requesting department must be set to Limited or Full

Additional Information