Tyler Content Manager viewer shows Connection is not private for some users

Description of Issue

Some users, but not all, are getting an error message when launching TCM saying that the connection is not private. They can agree to proceed, but there's still a warning in the URL, and if they clear the cache, the pop up warning returns.

Context
  • Enterprise ERP

  • TCM

  • SSL Certificates

  • Microsoft Management Console (MMC)

Cause

Certificates missing on Microsoft Management Console (MMC)

Resolution

Please contact Tyler Systems Management Support or log a case via the Online Support Client Portal

Additional Information