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TID-W Advanced Tier - End user MFA setup
TID-W Advanced Tier - End user MFA setup
Description of Issue
TID-W Advanced tier is owned and users need to set up MFA for Okta logins
Context
- TID-W
- TID-W Advanced
- Okta
- Workforce Profile
Cause
MFA needs to be set up for a user by a site's admin user account.
Resolution
- Log into the Identity Workforce Profile Manager using account with Admin rights
- Navigate to Security Settings > Extra Verification
- Click Setup on the desired MFA option
- Follow prompts for designated MFA option
- Confirm login is successful with MFA
Additional Information
If you would like licensing information for Advanced Tiers or Custom Core IDP for TID-W Federations, please reach out to your Tyler Sales Representative. Contact Tyler Systems Management Support or submit a case via the Online Support Client Portal for additional assistance.
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