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MV abatement amounts resetting to default amounts

MV abatement amounts resetting to default amounts

Owned by Knowledge Assistant
Jul 24, 2023
1 min read



Description of Issue

  • Amounts revert to zero on MV abatement when clicking into Charges screen.

  • MV Abatement amount is changing on its own during entry.

  • MV bills being over-abated.



Context

  • Enterprise ERP 

  • Massachusetts Motor Vehicle Excise Tax

  • MA MV

  • Abatement Entry

  • txabtent



Cause




Resolution

Development is researching the issue. There is no workaround.



Additional Information