Tyler Cashiering TCM Tile points to About Blank tab
- Knowledge Assistant
When clicking the nine-point grid in Tyler Cashiering, the TCM button redirects to a new tab with the URL About:Blank
Tyler Cashiering
Munis
2020+
When deploying Cashiering onto workstations, the TCM tile URL with the site's TCM server is left blank.
Contact TSM SaaS/On-Prem to redeploy the URL in Cashiering
The TCM tile in Cashiering specifically only redirects you to download the full TCM client on your desktop. Most sites tend to have this tile left blank when deployed because it would allow other users to download the full TCM client onto their workstation, and potentially lock users (including Support) out. Sites choose to access TCM through other methods to prevent this such as through Munis. Downtime to redeploy (if site chooses) is roughly 10 minutes.