TCM Full Client Launcher 400 Bad Request

Attempting to download the TCM full client launcher results in a HTTP 400 Bad Request page error.

• Tyler Content Manager (TCM)

• Tyler Deploy

The download URL contains a hash tag (#) which results in the error as # is used to separate the URI of an object from a fragment identifier. Essentially, anything after the # in the URL is cut off.

1. Log into Tyler Deploy and navigate to affected client

2. Under Product Configurations>Tyler Content Manager select the environment

3. Expand Tyler Content Manager>General:
   

   1. Application Name: Remove # from application name:

      1. Ex. Tyler Technologies #2 > Tyler Technologies 2

   2. Click Save

4. Redeploy TCM

Please create a case with TSM Support for further assistance in the Support Portal.