Voiding Transaction in a Closed Cashiering Batch

Need to void a transaction in a closed Cashiering batch.

Tyler Cashiering

Informational

• Confirm user has Can Void Payments in Closed Batches permissions 

• Create new Cashiering batch

• Click Research

• Search by Cashiering batch number that has been closed

• Click on transaction that you want to void – Void should light up (If transaction hasn’t already been voided)

• Choose your reason for voiding and click Accept

• Voided transaction should show up in virtual tape on the right

• Now you are free to either Close the batch or you can retake the payment if you would like to keep it in the same batch