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EPL Testing connection failed in the EPL financial integrations
EPL Testing connection failed in the EPL financial integrations
Description of Issue
EPL Testing connection failed in the EPL financial integrations
Error: Authentication Failed: Make sure your URL, User Name and Password are correct
Context
EPL Financial Integrations
Web Services URL
Tyler Cashiering
Energov/EPL
Cause
The URL for the web services in EERP (Munis) to setup the financial integration is getting cut short because there appears to be a limit of 70 characters creating a wrong web service URL and prompting the authentication error
Resolution
In EnerGov Navigate to System Settings > System Integration > Tyler Financial Integration
Verify that the URL is in this format: https://exampleapp.tylerhost.net/1288test/munis/gas/svc/ws/r/mugws/arwshdlr
If URL is not in this format, the URL will need to be updated to format example listed above
Additional Information
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