Print Payroll Advices screen closes out when using ReadyForms

Description of Issue
  • We are trying to send out our pay advices through Readyforms with our Direct Deposit Advice delivery Definition, it is starting the process but then closing out the window without sending out the electronic advices / physical advices.  Been working around this by printing smaller batches of advices.

  • Print Payroll Advices screen crashes when print all the advices in one run using ReadyForms

Context
  • Enterprise ERP

  • Payroll Processing

  • Print Payroll Advices

  • ReadyForms

  • Vendors

Cause

Site processing vendor advices in payroll, and there is a comma in the Company name in Vendors screen

Resolution

Remove the comma from the Vendor name

  1. Access Vendors (Financials > Accounts Payable > Vendor Processing > Vendors)

  2. Search for the Vendor

  3. Click Update

  4. Remove the comma from the Company Name field

  5. Click Accept



Additional Information
  • May be able to view the comma by reviewing the Name column of the Advice Register report from the payroll

  • Removing the comma will prevent the issue from happening in future payrolls