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Critical Error on TouchTime in Device Management
Critical Error on TouchTime in Device Management
Description of Issue
Clock is displaying a Critical Error Please Contact ExecuTime message
Context
- ExecuTime
- ET
- TouchTime II
- TouchTime III
- Device Management
Cause
Clock needed system files to be re-sent.
Resolution
- In ExecuTime, Navigate to System Admin > Device Management > Device Profiles
- Select the Setup (Cloud) button for the specific device
- The icon on the browser tab will begin to spin. It will stop once complete. Once complete, verify clock error is no longer displayed
Additional Information
Pushing that setup button will send four files. A UseDefault file, Badge file, Device file, and the Application file.
, multiple selections available,
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