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Error posting to Munis from Incode

Error posting to Munis from Incode

Description of Issue

During posting to Munis from Incode, user receives the error, Failed to post to the Munis web service.

Context
  • Incode
  • Web Services
  • Passwords
Cause

The characters < and > were used in the password for the incode_user username

Resolution

Create a new password in Incode without using the characters < and > and change the password for the incode_user username in the Passwords program

Additional Information

Characters < and > are used in the xml to notate the beginning and end of a section. Using these causes issues in the import process.

To change the password in Munis:

  1. Go to Passwords (System Administration > Security > Passwords)
  2. Click Search
  3. Enter incode_user for the user name
  4. Click Change Password
  5. Enter the new password to match the new one created in Incode for the incode_user username





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