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Backer on Enterprise Forms Template is Right Justified

Backer on Enterprise Forms Template is Right Justified

Mar 10, 2025
Description of Issue
  • The Terms and Conditions backer on the PO Template  is showing up as Right Justified even though it is centered in the file that was created.
  • Backer on the Template is not showing correctly
  • How to create a new backer .rtf file
Context
  • ReadyForms
  • RF
  • Enterprise Forms
  • EF
  • Munis
  • Template
  • Purchase Order
  • PO
  • Terms and Conditions
  • Backer
  • .rtf file
  • UB
Cause

Formatting completed within Microsoft Word for the backer and saved as Rich Text Format will not be carried into the Purchase Order Template.

Resolution

Any special formatting (Center Justify) will not be present within the Rich Text File when added to the Template.

  • The .rtf file should be created using WordPad. Microsoft word will not work properly and it adds odd characters on the background causing processing issues.
  • Only space, Enter, or Tab should be used.

To update/create the file

  1. Open WordPad
    1. Do not use Microsoft Word
  2. Enter desired information onto page
    1. Information has to manually be entered in WordPad
    2. Copy and Paste can cause issues
  3. Format address as desired for font style and size
  4. File > Save As > Rich Text Format (*.rtf)
  5. Name the file

To upload file in the Template:

  1. Login to Enterprise ERP
  2. Navigate to Enterprise Forms Administration in the Tyler Menu
  3. Locate the Template
  4. Click on the Form Design tab
  5. Scroll down to Backers
  6. Click on the box Backer
    1. The backer page can be split in 2 columns by loading the information on the second column under Backer Column 2
    2. The backer title can be centralized at the top of the page by loading a new .rt file with only the Title under Backer Title 
  7. Navigate through the windows Open dialogue and find the new .rtf file
  8. Click Open
  9. Click Save on the template
  10. Repeat the steps to import the file into the other Templates being used
  11. How to preview the data file with a Enterprise Forms Template
Additional Information

Update current rtf asset in Enterprise Forms Template

Update Client Address information printing on Enterprise Forms Template

How to create a Logo to add on the Template

Signature change for standard Enterprise Forms Template