No Bills Show in Citizen Self Service

Owned by Knowledge Assistant
Jun 08, 2021
Description of Issue

There are no outstanding bills for this customer

No bill history found for this customer

Context
  • Citizen Self Service
  • Munis
  • Accounts Receivable Data Access
  • Roles
Cause

This scenario can be present itself when the Web Service User Permissions do not have any Accounts Receivable Code Data Access. 

Resolution

The Web Service User usually named wsuser needs to have at least Limited Accounts Receivable Data Access from one or more Roles. 

Additional Information