/
No Bills Show in Citizen Self Service
No Bills Show in Citizen Self Service
- Knowledge Assistant
Owned by Knowledge Assistant
Jun 08, 2021
Analytics
Loading data...
Description of Issue
There are no outstanding bills for this customer
No bill history found for this customer
Context
- Citizen Self Service
- Munis
- Accounts Receivable Data Access
- Roles
Cause
This scenario can be present itself when the Web Service User Permissions do not have any Accounts Receivable Code Data Access.
Resolution
The Web Service User usually named wsuser needs to have at least Limited Accounts Receivable Data Access from one or more Roles.
Additional Information
Related content
Records not pulling in Resident Access
Records not pulling in Resident Access
More like this
Cant Locate Outstanding GB Bill in CSS
Cant Locate Outstanding GB Bill in CSS
More like this
Unexpected error in Billing Read Manager - Web service user account does not have access to web service
Unexpected error in Billing Read Manager - Web service user account does not have access to web service
More like this
Centrals Programs not finding data and adding records as wsuser
Centrals Programs not finding data and adding records as wsuser
More like this
IVR totalDue response for the arwsivrs_getBillInfoByCustID call is showing zero when it should be showing a greater than zero
IVR totalDue response for the arwsivrs_getBillInfoByCustID call is showing zero when it should be showing a greater than zero
More like this
CSS searches using SSN do not return any records
CSS searches using SSN do not return any records
More like this