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Bill Accounts Update Process Failed

Bill Accounts Update Process Failed

Owned by Knowledge Assistant
Jun 10, 2021
Description of Issue

Charge Codes Bill Accounts Update Failed for any charge

Context
  • Munis
  • Accounts Receivable Charge Codes
  • Bill Accounts Update
Cause

In this scenario the Bill Accounts Update process will report the following error. Process failed. Couldn't create an adjustment. Support is currently working on identifying on if this issue is data related or potentially a program defect. 

Resolution

This issue is currently being researched by Accounts Receivable Development under MUN-413200. 

Additional Information

Accounts Receivable Development Notes from MUN-413200

The short-term fix will be to:

  1. Ensure that the Adjustment Batches are Voided when the user opts not to create the Adjustments.
  2. Add a Post button so that existing Approved Batches can be Posted.