Exemptions/Credits Error obtaining batch for adjustment

During the generate process from exemptions/credits, an error is displayed. 

Error Message: Error obtaining batch for adjustment

• Munis
• Property Tax
• Real Estate 
• Personal Property
• Exemptions/Credits

The system uses the effective date of the exemption record as the default GL effective date when creating the adjustment batch. If the GL year and period cannot be used for posting, the error message occurs.  The system generates tax corrections, but does not create adjustments to update the bill amount.

Please contact Munis Tax Support to have a case logged on your behalf. The Support technician will have to modify the tax corrections records to allow deletion for a processing of the exemptions/credits

1. Contact Munis SE Tax Support to have a case opened
2. Support will modify the tax corrections via the database
3. Open the tax corrections program (Property Revenues > Property Tax Billing > South > VA > Subsequent Billing and Corrections > Tax Corrections)
4. Search for the batch of corrections
5. Select Delete from the ribbon to remove the tax correction
   • Each record will have to be deleted individually
6. Navigate to the exemptions/credits program (Property Revenues > Property Tax Billing > South > VA > Properties > Exemptions/Credits)
7. Search for the exemptions credits and repopulate the Amount field
8. Select Generate from the Ribbon
9. While processing the exemptions, ensure that the box Override effective date is selected to ensure the batch created for the resulting adjustments uses today's date as the default GL effective date