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Invoice Status Unknown
Invoice Status Unknown
- Knowledge Assistant
Owned by Knowledge Assistant
Jun 08, 2021
Description of Issue
Invoice status is stuck as 'Unknown'
Context
Munis
Accounts Payable
Cause
Invoice references Contract which has the option to 'Hold Payments' selected
Resolution
Complete a Contract Change Order to 'Release Payments'
Additional Information
When reviewing the invoice through Invoice Entry, the invoice will indicate 'Payment Held' in red next to the Contract Number
, multiple selections available,
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