Invoice Status Unknown

Owned by Knowledge Assistant
Jun 08, 2021
1 min read
Description of Issue

Invoice status is stuck as 'Unknown'

Context

Munis

Accounts Payable

Cause

Invoice references Contract which has the option to 'Hold Payments' selected

Resolution

Complete a Contract Change Order to 'Release Payments'

Additional Information

When reviewing the invoice through Invoice Entry, the invoice will indicate 'Payment Held' in red next to the Contract Number