Invoice Status Unknown in Vendor Central

Site has found an Invoice with Status: Unknown in Vendor Central, not able to locate invoice anywhere else

• EERP

• Accounts Payable

• Invoice Entry

• Vendor Central

Invoice could be a Pending Invoice that has not been activated or reactivated after being rejected

Financials > Accounts Payable > Invoice Processing > Invoice Entry 

1. Click Pending Invoices in the top ribbon 

2. Clear out all search information, to leave the search wide open

3. Search

4. Click on Results Select

5. Check the box next to the Invoice

6. Process Selected 

7. Fill out Batch information as necessary 

8. Accept 

9. Yes 

10. Click Convert Invoices

11. Once the invoice is converted from a Pending Invoice, it should be available as a regular invoice