Change the collection status of a tax bill
Would like to know how to manually change a tax bills collection status.
Property Tax Billing
Collection Status
Bill Adjustments (txblgnmt)
The collection status of a bill needs to be changed manually.
The collection status of a bill has implications. Please only change the collection status of a bill if the full ramifications of the change are understood or if instructed to by Support.
Navigate to the Bill Adjustments program either by searching or using the following path: Property Revenues > Property Tax Billing > Region > State > Collection Processing > Bill Adjustments
Click Search.
Click General.
Enter the Bill, AR category, and Year for the bill that needs a manual update to its collection status.
Click Accept.
Click Update.
Select the desired Bill status from the dropdown.
Click Accept.
Repeat steps 2-8 for each bill as necessary.
If additional assistance is required, please contact tax support for the appropriate region.