Account Inquiry- Schedule option error

Owned by Knowledge Assistant
May 01, 2023
1 min read



Description of Issue

There is a Schedule option in Account Inquiry- how can that be used?

Error when clicking on Schedule in Account Inquiry: Error finding appointments.  Cannot retrieve appointment(s)... Object reference not set to an instance of an object...



Context

Account Inquiry



Cause

Button for non-functional option 



Resolution

  • The Schedule option in Account Inquiry is not functional since it is an inquiry program rather than a true reporting program.

  • Some programs have a shared ribbon for main options with not all of the options functioning in all programs.

  •  Reports can be scheduled in YTD Budget Report or Account Trial Balance.



Additional Information