Changing MFA in Workforce Profile



Description of Issue

How to change and setup extra verification for MFA



Context
  • MFA

  • Workforce Profile

  • TID Advanced Tier

  • SMS

  • Google Auth

  • Email

  • Okta App

  • TID




Cause

Needing to setup or change MFA verification type



Resolution
  1. Go to https://<ClientIdentifier>.tylerportico.com/portal/workforce-profile/home or directly to https://<ClientIdentifier>.tylerportico.com/portal/workforce-profile/privacy-settings/extra-verification

  2. Select Security Settings > Extra Verification > Remove or Setup



Additional Information