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Handheld scanner is not reading underscores

Handheld scanner is not reading underscores



Description of Issue
  • Handheld scanner is not reading underscores 

  • Receive an error: Invalid Format



Context
  • Assets Mobile

  • Inventory Mobile 



Cause

Code 39 barcodes do not support underscores as it translates the character as a space 



Resolution

Use Code 128 barcodes 



Additional Information
  • If you use Zebra Designer Pro the barcode can be switched on the template

  • If you use Microsoft Word/Excel use a Code 128 font style











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