Cashiering Menu Not Displaying in Hub SSL Error in Log
External systems and page is set correctly to allow Cashiering link to be displayed in hub but it is not. Cashiering link works as expected. Hub log shows errorÂ
Cannot retrieve the External System Version for: : Cashiering
System.Net.Http.HttpRequestException: An error occurred while sending the request. ---> System.Net.WebException: The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel. ---> System.Security.Authentication.AuthenticationException: The remote certificate is invalid according to the validation procedure.
Externally the certificate for Cashiering shows as current.
Tyler Hub
Tyler Cashiering
SSL Certificate
External Systems
LessVPN
AWS Hosted
Internal SSL binding in IIS on hosting server has expired, this is different from the certificate that is pushed from the firewalls when accessing cashiering externally.
Please create a case with TSM SaaS for further assistance in the Support Portal.