Accounting Entries - Unexpected Error - ValidateJournalLine

Owned by Knowledge Assistant
May 09, 2023
1 min read





Description of Issue

Accounting Entries receives Unexpected Error when entering amount to expense account  when using GL setting perform cash level validation

Unexpected Error
An unexpected error had occurred. Please refresh the page and try again. If the error persists, please contact support.

System Log
An error occurred in the Tyler business service
The data reader is incompatible with the specified 'Tyler.Munis.CoreFinancial.Data.AvailableCash'. A member of the type, 'withinBudget', does not have a corresponding column in the data reader with the same name.



Context

  • Accounting Entries

  • Cash Validation

  • Genero Application Services (GAS)

  • .NET



Cause

ValidateJournalLine Error for expense account when entering in amount if Perform cash level validation during AP and JE entry selected



Resolution

  1. Log a case with Financial General Ledger Support to link a case to open development work ticket

    • Primary site contact will receive email notifications and case status update to Update Available once work ticket has been completed and released

  2. Load MUN-461775 once it is available and test to confirm issue no longer occurs

Workaround is to use General Journal Entry/Print that will trigger the prompt warning as needed when validation amount against cash account



Additional Information

The option in GL settings for "Perform cash level validation during AP and JE entry selected" should not be changed as site has it set for a reason, use the workaround resolution instead.