Restore PROD from Cloud Admin Backup

Owned by Knowledge Assistant
Mar 06, 2024
1 min read
Description of Issue

How to restore PROD from a Cloud Admin Backup

Context

  • Enterprise ERP (Munis)

  • Cloud Admin

  • Database Refresh

  • SQL Server Management Studio (SSMS)

  • Hosted Client

  • AWS

Cause

Munis ERP PROD needs to be restored from a previous backup file taken using Cloud Admin

Resolution

Please create a case with TSM SaaS for further assistance in the Support Portal. 

Additional Information

A manual restore of LIVE through SSMS is required by TSM SaaS Support. Backup must have been taken within the last week or otherwise retained internally.