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Error occurred while creating the Adjustment. Process canceled

Error occurred while creating the Adjustment. Process canceled

Owned by Knowledge Assistant
Last updated: Jan 13, 2025
1 min read



Description of Issue

When attempting to adjust an invoice, the following error message is received: Error occurred while creating the Adjustment. Process canceled.

Errors occurred while retrieving Adjustment data. Process canceled.



Context

  • EERP Munis

  • General Billing 

  • Adjust Invoice



Cause



Resolution

Please contact EERP General Billing Support to have a case logged.



Additional Information

If utilizing the Transfer Credit tool in Adjust Invoices, see: Category XX Charge Code XXXXXX year XXXX is missing GL account type 29

This error will also present if a user clicks Update without first searching for and locating an Invoice record to Adjust.