Error in Equipment Profit and Loss report when admin dept is defined
Description of Issue
When an admin department is defined in the Equipment Profit and Loss report, the following error is received after clicking Select:
Error retrieving count - 688Â -400Â Â [ISAM -1]
Fetch attempted on unopen cursor.
Context
Tyler EAM
Cause
Resolution
Install the appropriate work ticket for your version once it's been released:
- 2019.1.22.0 - MUN-415308
- 2020.2.0.0 - MUN-422199
- 2020.3.0.0 - MUN-422200
- 2021.1.0.0 - MUN-422201
- 2021.2.0.0 - MUN-422203
- 2021.3.0.0 - MUN-422204
- 2021.4.0.0 - MUN-422205
Workaround:Â Records can be successfully selected when the Admin dept field is left blank
Additional Information