Password prompt when opening programs with a map

Description of Issue
  • Why are users being prompted for GIS credentials when opening programs that use a map (Field Work/Asset Registry/Project Central?
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  • Is there a way to disable the username/password prompt when opening programs that use a map?
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Context
  • Enterprise Asset Management
  • EAM
  • Project Central
Cause

This is working as designed when opening maps using secured GIS services.  ESRI's licensing protocols state that credentials cannot be stored.

Resolution

Clicking Cancel removes the prompt and allows access to the program

Additional Information