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Password prompt when opening programs with a map
Password prompt when opening programs with a map
- Knowledge Assistant
Owned by Knowledge Assistant
Description of Issue
- Why are users being prompted for GIS credentials when opening programs that use a map (Field Work/Asset Registry/Project Central?
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Please sign in to access the item on... - Is there a way to disable the username/password prompt when opening programs that use a map?
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Please sign in to access the item on ArcGIS Online (item)
Context
- Enterprise Asset Management
- EAM
- Project Central
Cause
This is working as designed when opening maps using secured GIS services. ESRI's licensing protocols state that credentials cannot be stored.
Resolution
Clicking Cancel removes the prompt and allows access to the program
Additional Information
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