Errors occurred when saving the Final Preliminary Commitment Book

Description of Issue

When saving the Final Preliminary Commitment Book the process fails with the message: Errors occurred. Please check the error log for details. The bottom left corner of the screen reads Updating txrelegl. in red text and the process does not finish.

Context
  • Property Revenues
  • Property Tax Billing
  • Northeast
  • Massachusetts
  • Preliminary Billing
  • Preliminary Commitment Book (txprecom)
Cause

A known cause of this issue is closing the Commitment Book program before a reversal is complete. The Final Commitment Book updates the tax records with bill numbers. It is likely that updating one of these tables is erroring due to the table already having bill numbers.

Resolution

Please contact Northeast Tax Support for assistance.

Additional Information

Additional resources for the Preliminary Commitment Book can be found here: Master Article - Commitment Book