Unable to add an activity or attachments in claims master

Owned by Knowledge Assistant
Last updated: Jul 24, 2024 by Moriah Yorkey
1 min read
Description of Issue

Upon adding a new entry in Claims Master, when using the Activity button in the top banner, user receives error No data available. The Search option was not used or it returned no data.

Context

  • Enterprise ERP

  • EERP

  • Human Capital Management

  • Risk Management

  • Claims Master

  • Versions 2019.1 and 2021.7

Cause

Informational.

Resolution

  • The workaround is to back out of the program and go back in and the records will then show

  • EERP versions 2019.1 and 2021.7 are being reviewed by Development under work ticket MUN-461675

Additional Information

Please reach out to Munis Human Resources Support with any follow up questions

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