Cannot update AR Code on Charge Code
- Knowledge Assistant
Owned by Knowledge Assistant
Description of Issue
Unable to update the AR Code on certain Charge Codes.
Context
Accounts ReceivableÂ
General BillingÂ
Property Tax BillingÂ
Community Development
Utility BillingÂ
Charge Codes (archgmnt)
Cause
The AR Code on certain Charge Codes is greyed out and cannot be modified.Â
Resolution
The AR Code on a Charge Code that has had any activity/use (bills, receipts, adjustments) for the year cannot be updated. If the Charge Code has been used and the AR code needs to be updated, then a new charge with the desired AR Code should be created.
Additional Information
Additional resources for working in the Charge Codes program can be found here: Master Article - Charge Codes