Event notifications with a specific activity are being triggered for work orders with different activities

Owned by Knowledge Assistant
Last updated: Jul 11, 2023 by Moriah Yorkey
1 min read
Description of Issue

  • Event notifications are being received for work orders that do not meet the criteria for the notifications

  • Event notifications with a specific activity are being triggered for all work orders for the specified department, regardless of activity

Context

  • Enterprise Asset Management

  • EAM

Cause

Defect

Resolution

Install the appropriate work ticket for your version:

  • 2019.1.22.2960 - MUN-450927

  • 2021.5.0.1692 - MUN-458983

  • 2021.6.0.1375 - MUN-458984

  • 2021.7.0.1082 - MUN-458985

  • 2021.8.0.775 - MUN-458986

  • 2021.9.0.386 - MUN-458987

Workaround:  There is currently no workaround for this issue. If you need additional assistance or to create a support case to track the issue, please contact Enterprise ERP Assets and Civic Support.

Additional Information

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