ID Tech Minimag IDRE-335133 Card Reader

Owned by Knowledge Assistant
Last updated: Nov 23, 2022
Description of Issue

ID Tech Minimag IDRE-335133 card reader is getting the error: USB device not recognized

Context
  • Tyler Cashiering
  • ID Tech Minimag IDRE-335133 Card Reader
Cause

The ID Tech Minimag IDRE-335133B card reader is only compatible with BridgePay and must be acquired through BridgePay to be properly encrypted.

Resolution
  • Purchase the ID Tech Minimag IDRE-335133B through BridgePay
  • If a different payment vendor is being used that is a non-P2PE provider, only the ID Tech IDMB-335133B MiniMag II will work.
    • ID Tech IDMB-335133B MiniMag II will only work with Cashiering up to version 2019.3. Newer versions require an encrypted device.
Additional Information

Before purchasing devices, please review hardware matrixes for version and model compatibility.