ID Tech Minimag IDRE-335133 Card Reader
Description of Issue
ID Tech Minimag IDRE-335133 card reader is getting the error: USB device not recognized
Context
- Tyler Cashiering
- ID Tech Minimag IDRE-335133 Card Reader
Cause
The ID Tech Minimag IDRE-335133B card reader is only compatible with BridgePay and must be acquired through BridgePay to be properly encrypted.
Resolution
- Purchase the ID Tech Minimag IDRE-335133B through BridgePay
- Installation: Using IDTECH MiniMagII with PayGuardian for Cashiering
- If a different payment vendor is being used that is a non-P2PE provider, only the ID Tech IDMB-335133B MiniMag II will work.
- ID Tech IDMB-335133B MiniMag II will only work with Cashiering up to version 2019.3. Newer versions require an encrypted device.
Additional Information
Before purchasing devices, please review hardware matrixes for version and model compatibility.
- Help Central - Hardware Matrixes
- Tyler Community - Cashiering Hardware Matrixes